Chumba Casino features a promotional sweepstakes-based business model allows it to offer legal casino games to US-based players.
Unlike other internet casinos, Chumba players purchase Gold Coin packages, which come with a premium currency added in for free. This premium currency, called Sweeps Coins, can be used to play Chumba’s games and is redeemable for cash prizes.
However, because players are technically not paying for their Sweeps Coins, and can get it for free, the casino is on the right side of gambling regulations.
Chumba Casino welcome offer
Chumba Casino offers new players an enticing welcome bonus: Get 2,000,000 Gold Coins and Bonus 2 Sweeps Coins FREE on Sign Up, plus get a $30 Gold Coin package, including 3,000,000 Gold Coins for just $10, plus Bonus Free 30 Sweeps Coins!
Bonus funds come with no strings or spin requirements attached. However, Chumba enforces a 100 Sweeps minimum redemption policy, which restricts your ability to redeem bonus Sweeps.
Can people from Massachusetts play at Chumba Casino?
Yes, Chumba Casino accepts players from anywhere in North America. Massachusetts–based players are also free to redeem their Sweeps Coins for cash prizes.
Chumba Casino registration
In order to create an account at Chumba Casino, you must provide the operator with your e-mail address and some basic personal details, including your name, date of birth, and address.
The casino will email you an activation link that you must click to activate your account. You can now immediately enjoy Chumba’s games using your Gold or Sweeps Coins.
Chumba Casino’s business model
Chumba Casino games are played for Gold Coins by default, which is their fun-money currency. Sweeps Coins, which can be redeemed for cash prizes, cannot be purchased directly – it comes bundled in for free with Gold Coin purchases.
The promotional nature of Sweeps Coins is further reinforced by the fact that it can be earned in Facebook giveaways and via a free mail-in offer. As a result, Sweeps Coin has the legal status of a free sweepstakes ticket.
According to the Unlawful Internet Gambling Enforcement Act, which is the central piece of federal legislation pertaining to online gambling in the US, a bet constitutes risking something of value on the outcome of a game of chance. And since Sweeps Coins doesn’t have any inherent value, any Sweeps plays made via Chumba’s platform can’t be considered wagers from a legal perspective.
Chumba Casino games
Chumba Casino’s library is made up of 36 proprietary games, which include 34 slots, one Blackjack variant, and one video poker game. The fact that their games cannot be found at any other online casino is a major selling point.
Even better, Chumba’s games boast top-notch production values and can easily rival the latest productions from industry top dogs in terms of visuals, sound effects, and style.
Chumba’s slot games
In terms of gameplay, Chumba’s slots follow the latest casino trends. Most games come with five reels, 20-50 paylines, and a few bonus features, such as pick’em rounds, free spins, and stacked wilds.
Game themes should also be familiar to any seasoned casino enthusiast: jungle (Wild Jungle), mythology (King of Gods), monster movies (Monster Spins), or pixies (Fortunes of the Fae), ancient Egypt (Pharaoh’s Return).
Although all of these are original Chumba productions, it was difficult to shake the feeling that we’ve already played these games before. Still, the craftsmanship is excellent, and in our opinion, Chumba is one spark of genius away from creating a truly special slot game.
One major downside, other than the limited (34) number of slots, is the tiny selection of progressive jackpots — currently at three. These Chumba FireShot Jackpot games consist of Stampede Fury, Reelin N Rockin and Triple Double Fever. More positively, they have been responsible for awarding $1m+ cash prize redemptions.
The minimum spin in most slots is 0.01 Sweeps Coins. The maximum spin is typically 50 Sweeps Coins and covers all pay lines.
Video poker at Chumba
Chumba gives you access to a single 7/5 Jacks or Better game. Based on this paytable, the house has a 3.853 percent edge. This is slightly disappointing because many online casinos offer the 9/6 variant of this title, in which the house advantage is a tiny 0.46 percent.
Blackjack at Chumba
Chumba’s game pays 3 to 2 on Blackjack. The dealer stands on soft 17s, the player can re-split up to four hands, and the play can be doubled following a split. Insurance is available and pays 2 to 1. These rules are very advantageous for the player, but we’d prefer to see a game in which the dealer stands on hard 17 instead.
Chumba mobile software
Chumba Casino doesn’t offer a dedicated mobile package, but their lobby and games are compatible with modern mobile web browsers. If your smartphone was purchased during the last five years, your playing experience won’t be that different from playing on a desktop computer.
Chumba’s software utilizes the auto-rotate feature, so make sure to enable it on your smartphone prior to joining the action.
Chumba Casino promotions
Recurring promotions for returning customers are limited to the aforementioned Facebook giveaways, which award around a dozen random people with 5 Sweeps for correctly answering a question.
These questions are very simple, sometimes asking you to find an obvious difference between two similar pictures. We recommend taking advantage of this promotion as often as possible.
Chumba Casino VIP benefits
We were disappointed to learn that Chumba Casino doesn’t offer any rewards scheme.
We understand that Chumba’s business model prevents it from showering its customers with reload bonuses and playback offers, but some bonus spins and symbolic freebies would certainly go a long way.
Unlike traditional casinos, Chumba doesn’t support multiple payment options. The only ways to load up on Gold Coins and Sweepstakes Coins are to use Visa or Mastercard. Furthermore, you can’t purchase Sweeps Coins directly – you can only receive them by purchasing Gold Coin bundles or by participating in Chumba’s Facebook giveaways.
Redemptions are available only to verified players.
To verify your account, you must provide the casino staff with a scan of a government-issued ID and an additional document confirming your address, such as a recent utility bill. The entire process should take less than 24 hours, assuming no delays on your end.
Once your identity is confirmed, Chumba will send you a 10-digit pin. You will need this number to process all future redemptions, so make sure to store it in a safe place.
According to Chumba’s website, the redemption process typically takes less than 48 hours. The minimum redemption is 100 Sweeps Coins.
Chumba Casino support
You can contact Chumba’s support via e-mail at [email protected], or using their ZenDesk form that can be accessed via the casino’s website. Their staff is very responsive and won’t keep you waiting for more than a few hours, which is a good thing because the FAQ section feels incomplete.
No live chat feature is currently available – we hope they add one in the near future.
Note: In order to access the FAQ section, you must click the “Contact us” link located at the bottom of the website and then click the Chumba Casino logo in the upper-left corner of the screen. Not the most intuitive approach, but there you have it.
Chumba Casino license
VGW, the company that operates Chumba Casino, holds Class 1 and Class 3 licenses issued by Malta Gaming Authority. The former license allows VGW to offer online casino games, while the latter is used for its other promotional sweepstakes-based product — Global Poker.
Chumba Casino security and fairness
The random number generator (RNG) powering Chumba Casino’s games has been tested for fairness in accordance with MGA’s regulations and undergoes regular audits. You can, therefore, rest assured that all game outcomes are completely random and can’t be influenced by staff members or third parties.